Having worked in remote, wilderness areas of Africa for almost 10 years we know and understand very well the logistical challenges our clients can face. One of these often being comms issues. Part of your business preparedness strategy should include contingency plans should one form of communication fail.i.e.:
2) Satellite phone
3) Skype call or messaging
4) Radio relays
The team is not unfamiliar with gathering information, providing plans and managing an incident via a radio relay or Skype call. Note that doctor’s consults however may be affected and not be viable should the doctor not have a clear line with the patient.