 Home > Value Added > Services
Value Added Services
SATIB clients can purchase subsidised emergency medical bags that contain level 3 first aid items. The accident reporting section includes a torch, camera with film, pen, note pad and emergency procedure instructions, with the SATIB24 Crisis Call contact number. The bag comes complete with a seat headrest strap for PAX visibility and instant access, as well as a shoulder carry strap for when PAX vacate the vehicle while on tour.
SATIB24 is a value added service attached to all client insurance policies to assist them in managing emergency incidents.
It consists of access to a team of experts for incident management services and additional financial cover for defined expenses that may be incurred.
Africa Safe-T is the appointed service provider to SATIB’s Crisis Call facility. Through this initiative all SATIB clients
have access to an operations centre dedicated to the hospitality and tourism industry, which provides guaranteed, 24/7 access to a doctor and operations
team with knowledge of the unique conditions, relationships and concerns of the hospitality and tour operator.
SATIB clients receive professional incident management through this centre, removing stress, transferring liability and ensuring that the best
decisions are made, the most appropriate resources are utilised and that the situation is defused, thus securing the best possible outcome to an incident.
SATIB24 is more than just a crisis call centre, it also provides:
- Evacuation and Medical Expenses: R75 000
Incurred in the movement of your guest to a medical facility
- Kidnapping, Hi-jacking, Rape: R75 000
For medical and trauma counseling costs
- Accommodation/Catering/Travel costs: R30 000
For costs incurred by guest following
either 1 or 2
- Communication Costs: R5 000
For costs incurred by guest following either 1 or 2.
- Management Cost: R100 000
Costs incurred by you for guest trauma counseling
| BENEFITS AT A GLANCE |
- Crisis help 24/7 through one number
- Your emergency is managed by an experienced team
- They will help you make the right decisions
- They will organise the help efficiently and effectively
- Your risk will be minimised
- Through proper management you will have the best chance of a good outcome.
|
WHEN TO ACCESS THE SATIB24 CRISIS CALL CENTRE:
- A sudden illness or onset of potentially serious symptoms
- An accident resulting in serious injury
- An assault, rape, kidnap or other crime that threatens someone’s life or wellbeing
- Exposure to blood, poisons or other hazardous materials
- A fire or other natural disaster.
|
As a service to clients, SATIB can facilitate domestic insurance cover for their directors, management and staff. Home Owners, Householders and Personal Use Vehicle insurance can be secured at highly competitive rates.
SATIB can also facilitate commercial insurance cover for clients’ non-tourism related business ventures at highly competitive rates.
Surveying SATIB clients are afforded free risk assessments of their premises undertaken by TRM fire specialists on behalf of the
client and the insurer. Clients are advised of mandatory requirements to comply with the insurers policy wording and recommendations.
Read more (+)
Through TRUM's specialist Wildlife division, SATIB clients are afforded appropriate advice on risk management issues pertaining to the breeding and translocation of wild animals.
Read more (+)
|
|
Get Advice
Ask an expert for the right insurance for your needs
Get a Quote
Enter your details and we will arrange the rest
Cover Options
SATIB clients can purchase subsidised emergency medical bags that contain level
3 first-aid items.
SATIB24 is a value-added service attached to all client insurance policies to assist
in managing emergency incidents. It consists of access to a team of experts for
incident management services and additional financial cover for defined expenses
that may be incurred.
As a service to clients, SATIB can facilitate domestic insurance cover as well as
home owners, householders and personal use vehicle insurance.
SATIB can also facilitate commercial insurance cover for clients non-tourism related
business ventures.
SATIB clients are afforded free risk assessments undertaken by TRMA fire specialists
wherein mandatory compliance requirements are recommended which, if applied, would
result in favourable premium ratings.
Wildlife Risk Management (+)
SATIB clients are afforded advice on risk management issues pertaining to the breeding
and translocation of wild animals through its specialist Wildlife division.
WEB
Provides insurance cover on a day-by-day basis for General Public Liability (indemnity
limits of R5 or R10 million) and Passenger Liability (indemnity limits of R5, R10 or
R20 million). www.dailycover.co.za
LETSURE Public Liability insurance for privately-owned accommodation let to tourists
for financial gain. AdvenSure The first Public Liability insurance facility that
specifically caters for the adventure tourism industry. ProSure Professional Indemnity
insurance for tour brokers and booking agents, travel agents and property letting
agents. Covers potentially catastrophic litigation caused by charges of professional
negligence, errors and omissions or failure to perform professional duties. www.letsure.co.za
Secure digital insurance portfolio via SATIBs intranet 24/7.
Monthly newsletter sent via e-mail on the latest tourism and risk news.
Annual subscription to the Tourism Tattler Trade Journal.
SATIB regularly prints informative booklets on risk and insurance issues. Copies
can be requested for distribution.
Tourism Insurance Compliant Seal of Approval - SATIB Certified seal of approval
logo available on request for use on marketing material. Website version features
informative pop-up window.
Wildlife Risk Management (+)
Wildlife Risk Management provides a comprehensive service for the insurance of wildlife
and risks associated with the wildlife conservation industry in Africa. Cover options
include; Breeding Facilities, Capture Risks, Transit Risks, Veld or Boma Risks,
Break-out Cover, Dart Safaris / Green Hunts, Catastrophe Risks, Aquaculture Cover,
Liability Cover.
SATIB Africa has operational branch offices in Gaborone, Botswana and Lusaka, Zambia,
and correspondent offices in Kenya, Mozambique, Namibia, Tanzania and Zimbabwe.
Tourism Risk Management Administrators (TRMA) provide health and safety compliance
advice relating to fire risks in the hospitality sector, vehicle risks in the tourism
transport sector and specialised liability risks in the general tourism industry.
Africa SAFE-T provides medical solutions that work in the context of the game lodge,
wilderness adventure operator and other hospitality destinations that typically
lack reliable or accessible medical services, primarily because of their remote
locations.
Lodgeical Hospitality Consultants are hospitality specialists consulting to the
lodge industry with extensive experience in on-the-ground management of lodges in
Africa.
Y-I.T. offers specialist services and products to meet its clients business needs
and requirements including I.T. services, ISP services, peer-to-peer networks, high-end
server solutions and sales.
The official tourism trade journal of The Southern Africa Tourism Services Association
(SATSA). The Tattler is published on alternate months, six times a year and is distributed
to over 9,000 tourism product owners and decision makers throughout Africa and abroad.
Digital Africa is a full-service graphic design studio specialising in design and
pre-press production for the tourism and wildlife industry.
Related Websites
Visit your Digital Portfolio
Initiatives
We're on Facebook!
@Last! SATIB Risk Solutions has become part of the social networking phenomenon
|