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Welcome to SATIB, the leaders in tourism insurance and risk management services with over 25 years of dedicated service to the tourism, hospitality and wildlife industries in Africa. Read more

Product Profile

SATIB offers a wide range of insurance solutions to meet the intrinsic requirements of the tourism and hospitality industry. The company provides expert risk management and insurance advice, prompt claims settlement and efficient service, backed by its knowledge of your business. Detailed below is a synopsis of the products currently offered.

HospitalityTransportLiabilityBusinessMedicalDevelopmentWeb-Based

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Cover Options

Value Added Services (+)

Medical Bag (+)

SATIB clients can purchase subsidised emergency medical bags that contain level 3 first-aid items.

SATIB24 Crisis Call (+)

SATIB24 is a value-added service attached to all client insurance policies to assist in managing emergency incidents. It consists of access to a team of experts for incident management services and additional financial cover for defined expenses that may be incurred.

Domestic Insurance (+)

As a service to clients, SATIB can facilitate domestic insurance cover as well as home owners, householders and personal use vehicle insurance.

Domestic Insurance (+)

SATIB can also facilitate commercial insurance cover for clients non-tourism related business ventures.

TRMA Risk Surveying (+)

SATIB clients are afforded free risk assessments undertaken by TRMA fire specialists wherein mandatory compliance requirements are recommended which, if applied, would result in favourable premium ratings.

Wildlife Risk Management (+)

SATIB clients are afforded advice on risk management issues pertaining to the breeding and translocation of wild animals through its specialist Wildlife division.

WEB

Daily Cover (+)

Provides insurance cover on a day-by-day basis for General Public Liability (indemnity limits of R5 or R10 million) and Passenger Liability (indemnity limits of R5, R10 or R20 million). www.dailycover.co.za

Annual Cover (+)

LETSURE Public Liability insurance for privately-owned accommodation let to tourists for financial gain. AdvenSure The first Public Liability insurance facility that specifically caters for the adventure tourism industry. ProSure Professional Indemnity insurance for tour brokers and booking agents, travel agents and property letting agents. Covers potentially catastrophic litigation caused by charges of professional negligence, errors and omissions or failure to perform professional duties. www.letsure.co.za

Value-Added Benefits (+)

Digital Filing (+)

Secure digital insurance portfolio via SATIBs intranet 24/7.

Insight e-news (+)

Monthly newsletter sent via e-mail on the latest tourism and risk news.

Tattler subscription (+)

Annual subscription to the Tourism Tattler Trade Journal.

Information Booklets (+)

SATIB regularly prints informative booklets on risk and insurance issues. Copies can be requested for distribution.

SATIB Certified (+)

Tourism Insurance Compliant Seal of Approval - SATIB Certified seal of approval logo available on request for use on marketing material. Website version features informative pop-up window.

SATIB Connect (+)

Wildlife Risk Management (+)

Wildlife Risk Management provides a comprehensive service for the insurance of wildlife and risks associated with the wildlife conservation industry in Africa. Cover options include; Breeding Facilities, Capture Risks, Transit Risks, Veld or Boma Risks, Break-out Cover, Dart Safaris / Green Hunts, Catastrophe Risks, Aquaculture Cover, Liability Cover.

SATIB Africa (+)

SATIB Africa has operational branch offices in Gaborone, Botswana and Lusaka, Zambia, and correspondent offices in Kenya, Mozambique, Namibia, Tanzania and Zimbabwe.

TRMA (+)

Tourism Risk Management Administrators (TRMA) provide health and safety compliance advice relating to fire risks in the hospitality sector, vehicle risks in the tourism transport sector and specialised liability risks in the general tourism industry.

Africa Safe-T (+)

Africa SAFE-T provides medical solutions that work in the context of the game lodge, wilderness adventure operator and other hospitality destinations that typically lack reliable or accessible medical services, primarily because of their remote locations.

Lodgeical (+)

Lodgeical Hospitality Consultants are hospitality specialists consulting to the lodge industry with extensive experience in on-the-ground management of lodges in Africa.

Y-I.T. (+)

Y-I.T. offers specialist services and products to meet its clients business needs and requirements including I.T. services, ISP services, peer-to-peer networks, high-end server solutions and sales.

Tourism Tattler (+)

The official tourism trade journal of The Southern Africa Tourism Services Association (SATSA). The Tattler is published on alternate months, six times a year and is distributed to over 9,000 tourism product owners and decision makers throughout Africa and abroad.

Digital Africa (+)

Digital Africa is a full-service graphic design studio specialising in design and pre-press production for the tourism and wildlife industry.

Related Websites

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